Q&A

Questions and Answers

Can we travel into Mexico?
Luxe RV does not allow travel into Mexico. 
Tue, 5 Jan, 2016 at 1:30 AM
Is it safe to drink water from the motorhome tank?
No, we do not recommend this. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottl...
Tue, 5 Jan, 2016 at 1:35 AM
What is my motorhome breaks down?
Luxe RV provides each motorhome with a 24-hour toll free travelers assistance line to help you get back on the road as soon as possible.
Tue, 5 Jan, 2016 at 1:36 AM
How can I learn to operate the components on the motorhome?
Luxe RV will provide a walk-through tour along an instructional video. 
Tue, 5 Jan, 2016 at 1:39 AM
What happens if the vehicle I reserved is unavailable?
Since Luxe RV is renting per specific vehicle, we will make every effort to provide the customer with the rented vehicle in time and standard condition.  ...
Tue, 5 Jan, 2016 at 1:42 AM
Is the customer responsible for any maintenance of the motorhome/RV?
The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling.  As well as reporting mechanical failures immediately...
Tue, 5 Jan, 2016 at 1:45 AM
How much does it cost to stay in campgrounds?
Although we have no direct control or access to the campgrounds,  rates vary based on time of year and what facilities they offer.  Generally you can expe...
Tue, 5 Jan, 2016 at 1:49 AM
Who do I contact if I have lost a personal item in Luxe RV rental?
Luxe RV will make a reasonable effort to contact guests after departure if they have left any belongings on the premises or in the vehicle.  We will ship ...
Tue, 5 Jan, 2016 at 1:52 AM